STAGELANE — TERMS OF SERVICE

1. Definitions

• Client — a user who books event services through the Platform.
• Talent — an independent service provider who lists services on the Platform.
• Booking — a confirmed engagement between a Client and a Talent for a specific service at a specific event.
• Service Request — a Client's request for a service, sent to invited Talent, before any Talent accepts.
• Platform Fee — the fee Stagelane charges on completed Bookings, described in Section 8.

2. Acceptance of these Terms

You accept these Terms by checking the acceptance box presented during registration. The box is not pre-selected; checking it is a deliberate act. Links to these Terms, the Privacy Policy, and (for Talent) the Independent Contractor Agreement are presented before you accept, and each remains available at any time from your account.

When you accept, we record your account identifier, the date and time, and the version of each document accepted.

If we make material changes, we will notify you before they take effect and ask you to accept the updated version. Continued use after an update takes effect constitutes acceptance.

3. Electronic communications and records

You consent to receive agreements, notices, disclosures, and other communications from us electronically, and you agree that electronic acceptance and records satisfy any legal requirement that such communications be in writing. You may withdraw this consent by closing your account.

4. Eligibility

You must be at least 18 years old, have legal capacity to enter a binding contract, have authority to bind any entity you register on behalf of, provide accurate and current information, and be located or booking within a service area where the Platform operates. We may suspend or terminate any account that misrepresents age, identity, or authority.

5. What Stagelane is — neutral marketplace

Stagelane is a technology platform that connects Clients and Talent. Stagelane is not a talent agency, employment agency, staffing agency, or event production company. Stagelane does not procure, secure, solicit, or negotiate engagements for any Talent, and does not act as an agent, manager, or representative of any Talent.

Talent create and control their own profiles, set their own rates, set their own availability, and individually accept or decline each Service Request. The Platform's system — not Stagelane personnel — determines which profiles are displayed to a Client, based on parameters Talent themselves provide. No Stagelane employee reviews, curates, selects, approves, ranks, or endorses any Talent before their profile becomes visible, with the single narrow exception described in Section 7 (verification of a government-issued license against a public state database).

Clients select the Talent they wish to invite and initiate every Booking. Stagelane is not a party to the agreement for services between a Client and a Talent.

6. Accounts

You are responsible for the confidentiality of your credentials and for activity under your account. Notify us promptly of any unauthorized use. We may suspend or terminate accounts that provide false information, violate these Terms, or create risk of harm to other users or to Stagelane.

7. Verification and licensed service categories

Identity verification. Clients and Talent are required to complete identity verification through our verification provider before a Booking is confirmed and before an exact event address is shared. Verification is required once per account.

Security services. Talent offering security services must hold and continuously maintain a valid Florida Class "D" (unarmed) or Class "G" (armed) license under Florida Statutes Chapter 493, and must notify us immediately of any lapse, suspension, or revocation. We confirm the license number against the State of Florida's public licensing database. This is confirmation of an objective, binary public record. It is not a judgment about the Talent's quality, character, or suitability, and is not an endorsement or a guarantee.

Other categories. Talent are solely responsible for holding any license, permit, or certification required by law for the services they offer. See Section 12.

8. How Bookings work, and how payment works

8.1 Building an event. A Client may request one or more services for a single event, sharing a common date and address, with an independently set arrival time per service. The quoted rate for each service is inclusive of the Talent's setup and breakdown time.

8.2 Invitations and acceptance. For each requested service, up to three qualifying Talent are invited. The first invited Talent to accept is booked for that service. Each requested service resolves independently. If no invited Talent accepts within the response window, the Client is notified and may invite additional candidates.

8.3 Checkout sequence. For each Service Request, in this order: (a) an authorization (hold) is placed on the Client's card for the highest rate among the invited candidates; (b) the Client completes identity verification, if not already completed; (c) invitations are sent. No invitations are sent until both are complete, and no Booking exists until a Talent accepts.

8.4 Payments — how funds are handled. Stagelane does not hold, receive, control, or transmit funds. All payments are processed, held, and disbursed by Stripe, Inc. and its affiliates ("Stripe"), a licensed money transmitter, under Stripe's own terms, which you accept separately. Stripe holds and moves all funds at every stage.

When a Talent accepts, Stripe captures the corresponding authorization. Stripe disburses funds to the Talent 48 hours after the scheduled end of the event, less the Platform Fee. Stagelane's role is limited to transmitting instructions to Stripe. Stagelane has no ability to unilaterally execute or indefinitely prevent any transaction between a Client and a Talent, and at no point takes possession or control of Client or Talent funds.

8.5 Platform Fee. The Platform Fee is approximately 5% added to the Client's total and approximately 10% deducted from the Talent's disbursement. This is a fee for use of the Platform on completed Bookings. It is not a commission for representing, placing, or procuring work for any Talent. We may change the Platform Fee prospectively, with notice, for future Bookings.

8.6 Authorization amount. Because invited candidates may have different rates, the authorization is placed at the highest invited rate and the difference is released once a Talent accepts. An authorization is not a charge, but it may reduce your available balance temporarily, particularly on debit cards.

9. Cancellations and refunds

Grace window. A Client may cancel within 30 minutes of a Talent accepting for a full refund, regardless of how close the event is.

Before any Talent accepts. Withdrawing a Service Request before any Talent has accepted is free; the authorization is released.

After the grace window, refunds and payouts follow this schedule, based on notice before the scheduled start:

This schedule applies independently to each service line in a multi-service event, and applies to all Client cancellations regardless of reason, including weather. Talent no-show: full refund to the Client plus a penalty to the Talent. Complaints about service quality (as distinct from a no-show) are addressed through ratings, not refunds.

10. Client responsibilities at the event

You agree to: provide an accurate address and access instructions; provide a reasonably safe environment; be present or ensure an authorized adult representative is present for the duration of the booked service; treat Talent professionally and without harassment or discrimination; and comply with applicable venue, HOA, and local rules.

11. Talent's independent contractor status

Talent are independent contractors, not employees of Stagelane or of any Client. You agree not to treat a Talent as your employee — for example, by directing the manner and means of their work beyond specifying the service you booked, or by requiring them to follow instructions of a kind an employer gives an employee.

12. Category-specific responsibilities

12.1 Alcohol (Bartender). The Client is responsible for supplying all alcohol served at the event and for compliance with applicable Florida law. The Client agrees that no alcohol will be served to any person under 21. The booked Talent is required to refuse service to any person who is or appears to be under 21, and to any person the Talent reasonably believes to be habitually addicted to alcohol. Stagelane does not supply, sell, or serve alcohol and is not a licensed alcohol vendor.

12.2 Food (Cook). Bookings in the Cook category are for preparation of food on-site, in the kitchen at the event location, for consumption at that location by the Client and their guests. A Talent who instead prepares food off-site and transports it to the event is providing catering services and is solely responsible for holding a valid Florida Department of Business and Professional Regulation catering license. Talent are responsible for any food-handling certification required for the service they provide.

12.3 Music and public performance rights. For private, invitation-only events with no admission charge, no public performance license is generally required. For corporate, commercial, ticketed, or publicly promoted events, obtaining any required public performance license (ASCAP, BMI, SESAC, GMR) is the Client's responsibility as the event organizer. Neither Stagelane nor the Talent provides, or is able to provide, such a license.

12.4 Services involving children. Talent in categories involving direct contact with children are subject to additional screening requirements disclosed at registration. Clients remain responsible for supervision of their own children and guests at the event.

12.5 Security. See Section 7.

13. No guarantee; marketplace disclaimer

We do not guarantee that any invited Talent will accept a Service Request, or the outcome, quality, or suitability of any service performed. We provide tools — verification badges, ratings, and profile content — to help Clients evaluate Talent, but we do not independently confirm Talent-provided information beyond what a verification badge expressly states. We facilitate connection, invitation, and payment instruction. We are not a party to, and assume no responsibility for, the performance of the underlying service.

14. Prohibited conduct

You agree not to: contact a Talent or Client found through the Platform to arrange payment or a future booking off-platform in order to avoid the Platform Fee ("circumvention"); share contact information outside what the Platform's messaging tools permit; provide false, misleading, or fraudulent information; harass, threaten, or discriminate against any user; use the Platform unlawfully or in violation of anyone's rights; or scrape, reverse-engineer, or interfere with the Platform's operation.

15. Ratings and reviews

Reviews come only from parties to a completed Booking, are bidirectional, and remain hidden from both parties until both submit or seven days pass.

You may not submit a review for a Booking you were not party to; submit a false or misleading review; offer, accept, or solicit any incentive in exchange for a review or a particular rating; or submit a review on behalf of another person.

Stagelane does not suppress, delete, or reorder reviews based on whether they are positive or negative, and does not misrepresent aggregate ratings. Reviews are removed only where they violate these Terms. Aggregate ratings are calculated per service category from all eligible reviews.

16. Your content

You retain ownership of content you upload. You grant Stagelane a non-exclusive, worldwide, royalty-free license to host, display, reproduce, and distribute that content for the purpose of operating and promoting the Platform, for as long as you keep it on the Platform. You represent that you hold all rights necessary to grant this license.

Photographs of events. Where a Talent wishes to use images captured at a Client's event in a portfolio or on social media, the Talent must obtain the Client's authorization through the Platform. Stagelane does not grant that authorization on a Client's behalf.

17. Copyright and DMCA

If you believe content on the Platform infringes your copyright, send a written notice to our designated agent containing: (a) your physical or electronic signature; (b) identification of the copyrighted work; (c) identification of the allegedly infringing material and where it is located on the Platform; (d) your contact information; (e) a statement of good-faith belief that the use is unauthorized; and (f) a statement, under penalty of perjury, that the information is accurate and you are authorized to act for the owner.

Designated agent: Copyright Agent, Stagelane LLC · 990 Biscayne Blvd Ste 701, Miami, FL 33132 · hi@stagelane.com · +1 786-876-8668

We will remove or disable access to material expeditiously upon a valid notice, and notify the user who posted it. Counter-notification: a user whose content is removed may submit a counter-notification to the same agent; material may be restored between 10 and 14 business days after receipt, unless the complaining party notifies us it has filed a court action. Repeat infringers: we terminate, in appropriate circumstances, the accounts of repeat copyright infringers.

18. Communications

We send transactional messages about your account and Bookings — Service Requests and invitations, confirmations, reminders, verification codes, license outcomes, and support — by SMS and email. These are service messages, not marketing. You receive them because you provided your phone number and email in the context of using the Platform, and because you verified your phone number at registration.

We do not send marketing messages unless you separately opt in. Reply STOP to any SMS to opt out of non-essential messages, or use account settings. Reply HELP to any SMS for assistance. Message frequency varies based on your activity on the Platform. Opting out of transactional messages may prevent us from delivering time-sensitive Booking information — including invitations, which expire within 24 hours or 12 hours before the event, whichever comes first. Message and data rates may apply.

19. Disclaimers

THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT PERMITTED BY LAW, STAGELANE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT TALENT WILL MEET YOUR EXPECTATIONS OR THAT THE PLATFORM WILL BE UNINTERRUPTED OR ERROR-FREE.

20. Limitation of liability and indemnification

TO THE FULLEST EXTENT PERMITTED BY LAW, STAGELANE'S TOTAL LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE PLATFORM WILL NOT EXCEED THE AMOUNT PAID TO STAGELANE FOR THE BOOKING GIVING RISE TO THE CLAIM. STAGELANE IS NOT LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.

BECAUSE TALENT ARE INDEPENDENT CONTRACTORS AND NOT STAGELANE'S EMPLOYEES OR AGENTS, STAGELANE IS NOT LIABLE FOR A TALENT'S ACTS, OMISSIONS, OR CONDUCT AT AN EVENT.

You agree to indemnify and hold Stagelane harmless from claims, damages, and expenses (including reasonable attorneys' fees) arising from your breach of these Terms, your misuse of the Platform, or your conduct at a booked event.

21. Dispute resolution and governing law

21.1 Informal resolution first. Before initiating arbitration, you agree to contact us at hi@stagelane.com describing the dispute, and to give us 30 days to resolve it informally. Most disputes are resolved this way.

21.2 Binding individual arbitration. Except as provided in Section 21.4, any dispute, claim, or controversy arising out of or relating to these Terms, the Platform, or your use of it — including its formation, interpretation, breach, or termination — will be resolved by final and binding individual arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules, before a single arbitrator, seated in Miami-Dade County, Florida, conducted in English. Judgment on the award may be entered in any court of competent jurisdiction. The arbitrator, and not any court, has exclusive authority to resolve any dispute about the interpretation, applicability, enforceability, or formation of this arbitration agreement.

21.3 Class action waiver. Disputes will be arbitrated only on an individual basis. You and Stagelane each waive any right to bring, join, or participate in a class, collective, consolidated, mass, or representative action, or to act as a private attorney general. The arbitrator may award relief only in favor of the individual party seeking relief and only to the extent necessary to resolve that party's individual claim. If this Section 21.3 is found unenforceable as to a particular claim or request for relief, that claim or request will be severed and proceed in the courts identified in Section 21.7, and all remaining claims will continue in arbitration.

21.4 Exceptions. Either party may (a) bring an individual claim in small claims court if it qualifies, and (b) seek injunctive or other equitable relief in court to protect intellectual property rights or to prevent unauthorized access to or misuse of the Platform.

21.5 Coordinated or mass filings. If 25 or more demands for arbitration raising substantially similar claims are filed against Stagelane by or with the assistance of the same or coordinated counsel, the parties agree the demands will be administered in batches of no more than 50 at a time. The parties will select up to 10 bellwether cases per batch to proceed first, and the remaining demands in that batch will be stayed. Filing fees and arbitrator appointment will apply per batch rather than per individual demand. The parties will attempt in good faith to resolve the remaining demands using the outcomes of the bellwether cases. This Section does not waive any party's right to individual arbitration; it governs sequencing and administration only.

21.6 Your right to opt out. You may opt out of this arbitration agreement by emailing hi@stagelane.com within 30 days of first accepting these Terms, stating your name, the email on your account, and that you wish to opt out of arbitration. Opting out affects only Sections 21.2, 21.3, and 21.5; the rest of these Terms, including Section 21.7, continues to apply. Opting out will not affect your account or your ability to use the Platform in any way.

21.7 Governing law and venue. These Terms are governed by the laws of the State of Florida, without regard to its conflict-of-laws principles. Where a dispute is not subject to arbitration, the exclusive jurisdiction and venue is the state and federal courts located in Miami-Dade County, Florida, and each party consents to personal jurisdiction there.

21.8 Survival. This Section 21 survives termination of your account and of these Terms.

22. Term, termination, and survival

These Terms remain in effect while you maintain an account. You may terminate by closing your account; we may suspend or terminate for violation of these Terms. Sections 5, 8.4, 11, 13, 16, 17, 19, 20, 21, and 23 survive termination.